FAQ

Frequently Asked Questions

Do you have a question about renting moving supplies from Roldo Rent? Below, you will find answers to the questions our customers ask most frequently. Can’t find the answer you’re looking for? Please feel free to contact us.
Order & Quotations
No, Roldo Rent’s services are aimed entirely at the business market (B2B). We work with moving companies, healthcare institutions, government bodies, schools, offices, and logistics companies.
We understand that speed is crucial when moving. When you request a quote via the website, you will generally receive a tailored proposal within one business day.
We offer flexible rental periods tailored to your project. For specific minimum order quantities per product, it is best to contact our advisors.
Products & Material

This depends on the contents of your move:

Clever Move Box: The standard choice for office inventory and archives.
Computer Box: Specially designed for the safe transport of monitors and hardware (equipped with anti-static mats).
Smart Cart: Ideal for library moves or ring binders.
Visit our products page for full specifications and dimensions.

This depends on the contents of your move:

Clever Move Box: The standard choice for office inventory and archives.
Computer Box: Specially designed for the safe transport of monitors and hardware (equipped with anti-static mats).
Smart Cart: Ideal for library moves or ring binders.
Visit our products page for full specifications and dimensions.

Delivery & Returns

Yes, we deliver throughout the Netherlands and Belgium. We clearly agree in advance on where and when the material is to be unloaded, ensuring your operations do not come to a standstill.

It is important that the materials are ready for collection on the agreed date.

Ensure the boxes are empty, clean, and free of stickers or adhesive residue.
Stack the materials according to the return instructions to prevent transport damage.

In the event of loss or irreparable damage, replacement costs will be charged in accordance with our general terms and conditions. Always report damage immediately to our planning department.

Legal & Policies

Roldo Rent’s General Terms and Conditions apply to all our quotations, agreements, and deliveries. These set out clear terms regarding matters such as liability, payment periods, and responsibility for the rented equipment. We recommend reviewing them carefully in advance.

The lessee is responsible for the equipment during the rental period. For large projects, we recommend checking whether your own business insurance policy covers rented assets against theft or damage.

About Roldo Rent & Rotom Group

Roldo Rent’s General Terms and Conditions apply to all our quotations, agreements, and deliveries. These set out clear terms regarding matters such as liability, payment periods, and responsibility for the rented equipment. We recommend reviewing them carefully in advance.

Certainly. Our experts have years of experience with complex projects. We would be happy to work with you during a consultation to determine exactly how many roll containers or boxes you need for an efficient workflow.

Vragen? Neem contact op.

Opening hours: 8:30-17:00

Liebe Kunden, hier entsteht unsere neue Internetpräsenz.

Wir sind in Kürze wieder für Sie da. Sie erreichen uns wie gewohnt unter +49 (0) 2251 149 620 oder per Mail unter info@roldorent.de